1. Who we are
HeyJudee Studio ("HeyJudee", "we", "us") operates the website at heyjudee.com and ships from warehouses in the United States and United Kingdom.
If you're in the EU/UK, the data controller is HeyJudee Studio, registered at 265B Devonshire Road, Blackpool, FY2 0TJ, United Kingdom.
2. What we collect
| Data | Why | Lawful basis |
|---|---|---|
| Name, shipping address, email | To deliver your order | Contract performance |
| Payment details | To charge for the order (processed by Stripe / PayPal — we never see card numbers) | Contract performance |
| Order history | Customer support, returns | Legitimate interest |
| Email (with your consent) | Newsletter, drop alerts | Consent (you can unsubscribe any time) |
| Cookies, analytics | Site performance, error tracking | Legitimate interest / consent for non-essential |
3. Who we share with
- Payment processors — Stripe, PayPal (PCI-compliant)
- Shipping carriers — USPS (US orders), Royal Mail (UK orders)
- Email platform — only if you subscribed to our newsletter
- Analytics — aggregated, anonymous usage data
We do not sell your personal data to anyone. Ever.
4. Your rights
Depending on where you live, you have the right to:
- Access — get a copy of your data
- Correct — fix inaccurate info
- Delete — ask us to remove your data
- Port — receive your data in a portable format
- Object — opt out of marketing
- Withdraw consent — at any time
For California residents (CCPA): you have the right to know what we collect, delete it, and opt out of "sale" (we don't sell, but you can still tell us not to).
To exercise any of these, email hello@heyjudee.com.
5. How long we keep it
Order data: 7 years (tax/accounting requirements). Email subscriptions: until you unsubscribe. Analytics cookies: up to 26 months.
6. International transfers
Because we ship from both the US and UK, your data may move between these regions. We rely on Standard Contractual Clauses (SCCs) and the EU-US Data Privacy Framework where applicable.
7. Children
HeyJudee toys are loved by all ages, but we don't knowingly collect data from children under 13 (US) / 16 (EU/UK). Parents/guardians should place orders.
8. Changes
If we change this policy, we'll post the new version here and update the "Last updated" date. Material changes will be emailed to subscribers.
9. Contact
Email: hello@heyjudee.com
Postal (US): 3873 Schaefer Ave Suite K, Chino, CA 91710, United States
Postal (UK): 265B Devonshire Road, Blackpool, FY2 0TJ, United Kingdom